Last updated: May 1, 2023
This Privacy Policy explains how TRS Rides ('we', 'our', or 'us') collects, uses, and protects your personal information when you use our chauffeur and logistics services, website, or mobile application. We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection laws.
We collect various types of information to provide and improve our services: 1. Personal Information: This includes your name, email address, phone number, and billing information. 2. Location Data: When you use our services, we may collect precise location data from your device. 3. Trip Information: We collect data about your trips, including pickup and drop-off locations, route, distance, and duration. 4. Device Information: We may collect information about the devices you use to access our services, including device models, IP addresses, and mobile operating systems. 5. Communication Records: We keep records of your communications with our customer support team. 6. Preferences: We collect information about your preferences and settings when using our services.
We use your information for various purposes, including: 1. Providing Services: To arrange and provide chauffeur and logistics services. 2. Improving Our Services: To analyze usage patterns and improve our offerings. 3. Communication: To send you service updates, promotional offers, and respond to your inquiries. 4. Safety and Security: To verify your identity and prevent fraud or other illegal activities. 5. Legal Compliance: To comply with legal obligations and resolve any disputes. We process your data based on contract performance, legitimate interests, legal obligations, and your consent where applicable.
We may share your information with: 1. Service Providers: Third-party vendors who perform services on our behalf, such as payment processing or data analysis. 2. Business Partners: Companies we partner with to offer joint services or promotions. 3. Legal Authorities: When required by law, court order, or governmental regulation. 4. Corporate Affiliates: In connection with a merger, acquisition, or sale of assets. We do not sell your personal information to third parties.
We implement robust security measures to protect your personal information, including: 1. Encryption: We use industry-standard encryption to protect data transmission and storage. 2. Access Controls: We restrict access to personal information to employees who need it to perform their job functions. 3. Regular Audits: We conduct regular security audits and vulnerability assessments. 4. Data Minimization: We only collect and retain information that is necessary for our services. 5. Incident Response: We have procedures in place to handle any suspected personal data breach. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
Depending on your location, you may have certain rights regarding your personal information: 1. Access: You can request access to the personal information we hold about you. 2. Correction: You can ask us to correct any inaccurate or incomplete information. 3. Deletion: In certain circumstances, you can ask us to delete your personal information. 4. Restriction: You can ask us to restrict the processing of your personal information. 5. Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format. 6. Objection: You can object to our processing of your personal information in certain circumstances. To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
We use cookies and similar tracking technologies to enhance your experience on our website and app. For more information about our use of these technologies, please refer to our Cookies Policy.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: TRS Rides Email: privacy@trsrides.com Phone: +1 (123) 456-7890 Address: 123 TRS Street, City, Country, ZIP We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.